Do you experience frustrations when you are communicating with your teams and partners across cultures? Do you feel people aren’t cooperating with your approach or responding to your cues?
Your communications style and lack of cultural know-how in unfamiliar cultural contexts can reduce your management effectiveness, damage your brand with different consumer groups and overall reduce your business success.
The good news: by making a small investment of your time and effort to adjust how you communicate when cultural situations require it, you can make a big difference.
Our communications expertise and guidance help you make small but powerful adjustments to your cultural behaviours
in these essential aspects of communication:
Facial expression • touching • eye contact • gestures • posture • interpersonal space • appearance • formality • indication of hierarchy
How you speak (speed, tone, and loudness) • directness or indirectness • turn-taking • use of ‘slang’ • use of silence • use of humour
Which language to use with your audience • how you structure your written message • spelling and discourse errors • punctuation and syntax
Meaning of symbols across cultures • colour meaning across cultures • spatial composition • use of images • visual metaphors • embedded cultural references and values
Social media use across cultures • getting ‘lost in translation’ • social media for business/pleasure • writing and presentation styles for different audiences • popular subjects • using images effectively
If you and your staff face a range of communication challenges in your activities across cultures, we can help you meet your communications needs with strategic planning across your operations or on a case-by-case basis.