developing trust Archives

Just one thing

by Anna Ridgway | Dec 23, 2017 | blog, Communicating across cultures, Developing trust, ethical business

I was in luck. I had gone out without a backpack and the bin had long gone, but there was an ‘I Love Salvos Stores’ cloth bag on the road below the lookout, still intact. I shook it out and stepped off the road onto the lookout over Melbourne’s Yarra River off...

Valuing time across cultures

by Anna Ridgway | May 8, 2016 | Adapting to change, blog, Developing trust, Global dexterity, Managing across cultures, Social commentary

In Australia, and other industrialised countries with strong shared cultural traits, there’s a consensus that these cultures have world’s best practice on how to ‘manage’ time. So why has time anxiety increased exponentially and why is feeding the time...

Lack of cultural effectiveness may bring your business undone and what you can do about it

by Anna Ridgway | Apr 14, 2016 | Adapting to change, blog, Business goals, Communicating across cultures, Developing trust, Managing across cultures

I had an opportunity to access a top-notch IT service provider for my business. If I hadn’t navigated successfully through some cultural differences, I might have lost it. It’s a common but avoidable occurrence: businesses torpedoing opportunities and...

Adjusting cultural behaviours is like getting fit

by Anna Ridgway | Apr 7, 2016 | Adapting to change, blog, Developing trust, Global dexterity, Global teams, international business, Managing across cultures

Owww-w-w I’m so sore. Last night I had my first swim stroke correction classes and today I’m creaking around like a rusted-up sofa bed on legs. But only four more weeks of this mild torment and I’ll be over the magic divide. I’ll be one of...

I’ll take our business relationship with chili sauce, please

by Anna Ridgway | Jan 22, 2015 | Adapting to change, blog, Business goals, Developing trust, international business

I was sitting down for lunch at a new Melbourne café with Samuel*, a CFO acquaintance, and we were considering our menu options. Samuel was hemming and hawing while the waitress hovered. ‘Well, anything – so long as it’s not Asian,’ he finally said. After helping him...